Shipping Policy
At TheGoldenFortune, we are committed to delivering your orders in a timely, secure, and efficient manner. Please review the details below to understand our shipping process, timelines, and policies.
Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and public holidays).
- During high-demand periods (festive seasons or promotional sales), processing may take longer.
- You will receive a confirmation email or SMS with tracking details once your order has been dispatched.
Estimated Delivery Time
We ship across India via trusted courier partners. Delivery timelines vary depending on your location:
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Other Cities | 5–7 business days |
| Rural/Remote Areas | 7–10 business days |
Note: These are estimated timelines. Actual delivery may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
- Free Shipping on all orders above ₹999.
- A standard shipping fee of ₹60 will apply to orders below ₹999.
Shipping Coverage
- Currently, we offer shipping only within India.
- International shipping is not available at this time.
Order Tracking
- Once your order is shipped, you will receive an email and/or SMS with a tracking ID.
- You can use this tracking ID to monitor your shipment’s progress through our courier partner’s website or our Track Order page.
Delays & Issues
Delivery delays may occur in the following cases:
- Bad weather
- Courier service disruptions
- Incomplete or incorrect address
- National holidays or emergencies
If your order hasn’t arrived within 10 business days from the dispatch date, please reach out to us for assistance.
Incorrect Address & Undeliverable Orders
- Please double-check your shipping details before placing your order.
- If an order is returned due to an incorrect or incomplete address, re-shipping charges may apply.
Contact Us
For any questions or support regarding your order or shipping:
Email: goldenfortuneindore@gmail.com
Phone / WhatsApp: +91 76972 58886
Support Hours: Monday – Saturday, 10 AM – 6 PM
Thank You
Thank you for shopping with TheGoldenFortune. We appreciate your trust and aim to make your shopping experience as smooth and satisfying as possible.